Primary Tumbpad X & Y not working

Froomer

I have the same issue - thumb stick control for movies no longer works with Q3 since update. Your software does not recognise thumb sticks. Works in other programmes.

kazik1981o2

I have the same problem with Primary Tumbpad X & Y, not working in Link and Steam

DariaDeoVR

Thanks for reporting the issue!
We will check everything 🙏

kazik1981o2

I forgot to add that my problem concerns oqulus quest 2

Hillman1970

I have got my Steam link working. Like kazik1981o2, this has the same problem/bug.

parrotcave

Hillman1970 reconfigure your controller once again

@kazik1981o2 <-- his issue still persist on the quest 2 I presume, -quest 3 users will work.

kazik1981o2

yes, in quest 2 in both cases meta link and steam link the joystick still doesn't work, it only works directly in oqulus2

DariaDeoVR

The developers will fix the issue as soon as possible.
Thank you for bringing it to our attention!

kazik1981o2

Do you know when the problem will be solved?

TonyDeoVR

kazik1981o2 Our team is currently working on a fix. We are sorry for the inconvenience and appreciate your patience

kazik1981o2

TonyDeoVR Ok, I understand, can you post information here once it's fixed?

TonyDeoVR

kazik1981o2 Yes, I will update this thread

pkauffman1

I am having the same issue. The joystick does not function with the Quest 2. Also, the settings cannot be changed manually. Please let us know when an update might be available.

parrotcave

pkauffman1 broken thumbstick control is very low priority fix. They will take their time, it's not a big deal to the deovr developers. Can you guess what they are thinking...

CarlosMtnez

I'm also experiencing the issue where the thumbpads stop working. I'm using a Quest 2 with Meta Quest Link. My current DeoVR version is 15.1.3422 and the problem persists.

terryfi3d

I also have the same issue. It has never worked for me on PCVR.

parrotcave

Few days ago from the deovr blog:
https://deovr.com/blog/234-time-to-upgrade-from-quest-2-and-pro-headsets

It reads at the top: ''Support for the Quest 2 and Quest Pro is being reduced. We strongly recommend upgrading to the Quest 3S to continue enjoying DeoVR at its best.''

Since quest 2 thumbstick not working and the timing suggested upgrade to quest 3.
This could mean something, because some quest 3 users like myself thumbstick working just fine. Just speculation 😮

terryfi3d

parrotcave I am using quest 3.

DariaDeoVR

parrotcave @kazik1981o2 The issue with the thumbsticks is unrelated to Meta’s plans to deprecate Quest 2/Quest Pro. These two matters are not connected in any way.

parrotcave

@terryfi3d Same,
My quest 3 thumbstick is working on deovr steamvr version
Just make sure to reconfigure controller again once inside deovr player. Also maybe check externally if steamvr can detect your controller as well

kazik1981o2

Is this some kind of joke? I have to spend a few hundred dollars just to use DEOVR? This seems intentional to me, as if they were profiting from the sale of Quest 3. I don't believe it's that difficult to fix the joystick in Quest 2 with LinkPC. The joystick works when I use DEOVR in Quest 2 itself, so I don't understand why it's so hard to fix it with PC.

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