Quest Recent update, SBS 3D no longer works

gff

Same problem on quest 2 afer update to 9.0. Reinstall doesn't help. Other apps (for exaple pigasus) work great.

Tony

Please give as much information you can, app settings, file format, codec, device settings, metadata (ie Media Info app. We've not been able to reproduce these issues or what the commonality is besides Oculus. If you have this on a non-Oculus device, please tell us too!

Eldictator

Tony hello I know why we have this problem : it's when gardian on quest 2 is desactived the VR is fucked. I just did the test.

gff

It happens in every SBS video format. Resolution, FPS, bitrate and codec don't matter.

rmartins

Eldictator I have oculus quest 1 with guardian disabled and everything works as expected for sbs stereo. must be something quest2 specific.

timkoa22

No, I have the same problem with quest 1, since Yesterday.
I have a quest 1 with guardian disabled.

Eldictator

timkoa22 turn on guardian and tell me if the problem is still there

rmartins

timkoa22 no idea what is the difference then. both mono and stereo sbs 3d are working pretty fine for me with guardian disabled...

timkoa22

When I turn on the guardian, the problem disappears.
Then when I turn it off again, the problem comes again.

Eldictator

ok they will fix it soon with the update

Tony

rmartins It's the tracker. I don't know for Quest 1, but on Quest 2 guardian and tracker have their own switch. But it's safe to assume Guardian by default also enables Tracker.

OkeDoke

Tony I can confirm the stereo glitch happens in DeoVR when tracking is dissabled on Quest 1. Which it usualy is when playing Video.

gff

When can we expect an update to fix this problem?

megabika1968

Same problem on my Quest2. Exactly the same. Happened after latest update.

OATKK

Or you just release old version for quest 'user it work quite perfectly than the 9.02 .
Thank you.

rw89

Same problem here as well on my Quest 1 playing SBS videos with tracking/guardian disabled. Left and right frame stutter and flash while video is playing. Also the image is oversized. Solutions that i've found to stop the stuttering is to have the player controls overlay active while playing videos. Also you can go to options from within the video and click "Force Mono". This gets rid of the stuttering but the oversized image is still an issue. Never had this issue in the past months of using Deo. Any way to downgrade to the previous verison?

timkoa22

Can anybody from the DEOVR development team give us an update about a quick fix of this problem ? This is lasting for more than one week and make DEOVR useless as far as I'm concerned. I'm currently trying to find another VR media player. I tried Pegasus which does not have the same issue and is still working in the same conditions (with guardian disabled), but I find the user interface not so convenient.

Tony

timkoa22 Can anybody from the DEOVR development team give us an update about a quick fix of this problem ?

Enabling tracking doesn't fix it?

alanmckinley123

Agree with the above. This makes the app all but useless. Can we get an ETA on a fix? If this isn't remedied quickly I'll be looking for a replacement elsewhere.

OkeDoke

Tony Yes, enabling tracking is kind of a "quick fix". But not a fix for when tracking isn't avaliable.

Please actually fix it.

alanmckinley123

Tony
Turning the guardian on "fixes" the issue, but we shouldn't have to be in a brightly lit room with the guardian set up to use a media player. I almost universally use DeoVR with the tracker off, and I assume so do many many others.