Videos no longer resuming from last played time

Corbolan

Since the most recent update, my videos no longer resume from last played time, they always start from the beginning, even when I have the option checked to resume from last played time. Anyone else experiencing this?

PavleDeoVR

Hi there, thanks for bringing up your issue with videos not resuming. I'll do my best to help.

Now, just to be on the safe side, is the "Pick up playback from where you left off" option enabled in your app? It's located in the app's Settings > Video Player. If it is but you're still having this issue, could you share with me the device you're using, the connection type (app from Meta, Steam, browser) and the app version?

Once I have that, I'll be able to take a closer look. Thanks!

Corbolan

PavleDeoVR

Yup, the option is enabled. I even tried unselecting it and re-selecting it to see if that would trigger it back on but nothing happened.

Stick

I can confirm it is no longer working. Have checked the setting as well, it's on. Using the app from Oculus, fresh install.

Corbolan

The device I'm on is a Meta Quest 2, I was using Air Link and the app is 13.19.1687, updated 11 days ago

PavleDeoVR

Hey Stick and Corbolan, thanks a lot for double checking this for me. I'll raise awareness about this on Monday when we're back in action so we can start looking for the cause 🫡

Stick

Just wondering if this is confirmed a bug?

PavleDeoVR

Hi @Stick, confirming that it currently doesn't appear to work as intended and that the team has been made aware on Monday, thanks for bringing it up!

bncecil

Option enabled. Toggled to off and back to on. Videos always playback from beginning. v13.19.1687 on Quest 2.

Note: The PC/Link/Rift v13.19.1687 behaves the same and always starts replay at the beginning of the video.

qaruk

I have the same issue on Quest 3

PavleDeoVR

Thanks for all your input everyone, team's aware and working on future improvements!

KeithSlarke

Quest 3 not working how can I go back to the last version?

PavleDeoVR

Hi Keith, did you update to app version 13.20 to try it out now?

qaruk

PavleDeoVR hi Pavle, I just tried again on 13.20 with Quest 3 and the issue is still there

PavleDeoVR

Got it, bringing this up again with the team. @KeithSlarke and @qaruk, can you please confirm what connection you're using to access DeoVR? Is it through the headset app, Quest Link or something else?

qaruk

PavleDeoVR I am using the headset app and DLNA to access my video files

KeithSlarke

PavleDeoVR
I am only using this on the headset Quest 3
Watching Local video files only

Keith

KeithSlarke

PavleDeoVR

The version is 13.20.1877

Corbolan

I got the updated version and it has not resolved the problem. Still on Meta Quest 2 using AirLink to link to my PC.

bncecil

Problem still exists after updating to v13.20 standalone Quest 2 and PC/Link.

PavleDeoVR

Thanks for the follow up. @Corbolan , @bncecil and @qaruk , does this happen with both online streaming and local playback, or just the local one? Additionally, does this issue persist when you use the device app instead of AirLink?

qaruk

PavleDeoVR online streaming works fine for me, it seems the issue is on local playback using DLNA (I have not tried without DLNA though). I only use the device app, I do not use AirLink.