want to revert to the previous version

tanuma_yuichi

The current version stops working after 2 or 3 minutes, so I would like to revert to the previous version, but how do I do that?

TonyDeoVR

tanuma_yuichi Hello, please note that previous versions of the application are not officially supported. Could you please specify the version of the application currently installed, as well as your device model?

tanuma_yuichi

TonyDeoVR
The version is the latest 15.1.
The device is a Quest 2.
I would like to revert to 15.0.

TonyDeoVR

tanuma_yuichi Thank you for the reply. Please provide more details about crashes, so we could investigate the issue properly. Do you just watch videos or maybe use PT, Autofocus, scripts? We appreciate your cooperation and need as much info as possible

tanuma_yuichi

TonyDeoVR
First of all, since upgrading to 15.1, moving forward and backward in videos has been very slow.
Also, when I go back to the menu to watch another video, it freezes and doesn't move.
When I watch a video for 2 or 3 minutes and then return to the menu, it freezes.
I don't use PT, autofocus, scripts, etc. at all.
I would like to go back to 15.0.

TonyDeoVR

tanuma_yuichi Thank you for the details, I have forwarded them to the team for further investigation

tanuma_yuichi

TonyDeoVR
How do I revert to a previous version?
I want to go back to 15.0.

damson

Hi tanuma_yuichi.
We’ve been trying to reproduce the issue you reported, but haven’t been successful so far. Could you please provide a bit more information to help us narrow it down?
Specifically:

What firmware version is currently running on your Quest 2?
How much available storage space do you have on the device?
You can check the storage by going to Settings → General → Storage, and the available space will be shown at the top right corner of the storage menu.
Are you using your Quest2 as a standalone device or are you connecting it to your PC (Link) when running DeoVR app?