Alpha passthrough apparently offset for 2040p videos?

fresh

Hi all. I recently upgraded from an oculus quest 1 to the meta quest 3. when viewing passthrough-alpha videos on the quest 3 I see an offset between the alpha mask and the video content. I see this on 2040p videos, this does not seem to happen for 1920p videos. These Videos used to work great on the quest 1.

Anyone aware of a regression there?

TonyDeoVR

fresh Hello, could you please clarify if the problem occurs with certain videos or with all videos?

fresh

The versions are 14.8.3163 (quest 3) and 13.12.4 (quest 1).

fresh

I see it with all the 2040p videos I have here in my collection. It does not happen for the 1920p videos and the one 3840p video I have also does not show it.

Also it seems to only affect the upper half of the video. There is a clear horizontal line where the problem stops for the lower regions.

fresh

I found a 2048p video and it seems OK. So 2040p fails, 2048p works.

DariaDeoVR

fresh Can you please send an example link?

fresh

DariaDeoVR I have created a synthetic test case. I'll send you the link privately.

The video is available in 5 different resolutions, the lower resolutions are all downscaled from the 3072p version, so the geometry of the passthrough-data should be OK.

2040p fails, most dramatically in the upper half, but the bottom half is shifted down a bit as well. All other resolutions seem to work fine regarding the alpha.

TonyDeoVR

fresh thank you for the reply. Could you kindly send a request to our support service at https://deovr.com/pages/contact. We will need to gather some additional information

fresh

I have submitted the contact form now.