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It’s a large video (8K 690gigs) about 20 minutes long and I have tried uploading through the website (failed) and also using a dropbox link. the dropbox link seems to work, then gives a “file is not accessible” error. It’s a normal dropbox link which has no permissions restrictions at all so i’m not sure what’s going on. i’ve been trying to upload this at least 5 times over the last three days and I don’t know what else to do. Any ideas?

Hey @frosteternal , brought this up internally, just wanted to quickly check something with you. 8K videos of that duration are usually around 65 gigs, could there be something wrong with the file since it's ten times the usual size?

    PavleDeoVR LOL 65 gigs for 23 minutes 8k and 3d?! LOL No that’s not correct. (It’s 422 encoded for maximum quality so it doesn’t get double compressed by deo).
    In any case, I finally made it work by restarting the upload from the creator website in chrome (edge browser upload resume didn’t work)
    It took all day because I had to check every hour or so to restart the upload whenever it failed. At least 10 fails and restarts. Very inconvenient. The uploading options for dropbox would be great but I couldn’t make it work, which is really the biggest issue here. How do I use the dropbox upload and make it work? I had an unrestricted share link to the dropbox version and deo kept saying it couldn’t access the file due to permissions which is absurd as there were no restrictions on the access?
    fighting with the deo upload webpage all day to finally upload is a nightmare so please can we have better ways to upload?

    (should add being forced to wait to click “done” on the video details until the upload is done is also a major issue - the details shouldn’t be linked to upload like that - especially if the uploads are so slow even with my 500 mbps/up fiber connection. I should be able to enter details, click done, and then the video can upload at its leisure in the open browser tab. just like every other video sharing site. )

    Thanks for the additional context, and I'm glad to hear you managed to sort out the upload.

    Alright, here's the info I received:

    • Regarding the clicking "done" part, it shouldn't be the case after all settings are set. You should be able to go to any page (like the "videos" page) and the upload progress should be shown at the bottom of the page you're at
    • When it comes to size vs. quality, you are partially correct. However, please note that we do compress videos regardless, and that you can still set it to somewhere between 100 and 200 mbps bitrate without losing quality on our platform. By doing this, an hour long video would be around 100 gigs, and this would also greatly alleviate your uploading waiting time (We wrote a bit about it here too)
    • Lastly, I've passed your request to the creator team. Someone on our end will help enable access to ftp for you for easier uploading

    Hope this helps!

      PavleDeoVR yeah the “done” button is grayed out and can’t be clicked until the upload finishes 🤷🏼‍♂️ I dunno I thought that was odd too.

      FTP would be amazing, thank you!

      Just following up with you real quick @frosteternal , can you share more information about the video you uploaded? Things like the camera you used to film it with and, most importantly, if the video's original file size was 700 gb or was it increased by some other methods?

        PavleDeoVR It has nothing to do with the content. It’s large because it’s 1. 8K 3D 60 fps and 2. I encoded it with ProRes 422 because compressing the footage over and over again with heavy lossy compression is a good way to get unacceptable compression artifacts, which are especially unacceptable in immersive and stereographic video.
        (Even video that looks fine compressed in a flat format is not going to look as good when projected in a spherical or hemispherical format and small artifacts become huge issues since compression algorithms are not aware of the final projection format for the video, so something small in the distance in a flat video that gets blocked out by compression is suddenly reprojected 10x as large in the final display.)
        Always master at the highest quality, then compress for the final delivery formats.
        I can’t control what deo does with their compression, so this is the proper workflow for maximum quality in the final streamed video.
        I will note that especially as you expand DeovR into Apple Vision Pro this issue is going to be more and more problematic because the master content files are going to be even larger.

        Nobody has reached out about an FTP solution yet, that would be the best option for now since the website uploading isnt quite robust yet and the dropbox feature doesn’t work at all.

          frosteternal Noted, thanks for that. And lastly, can you also tell me about the camera that you're using? Looking into the FTP part while gathering your feedback, by the way, I appreciate all the details you shared so far!

            PavleDeoVR
            I use lots of different camera rigs, it’s not relevant. I’m editing my videos and the sources don’t matter. It’s all exported from different software depending on the project needs, and encoded into ProRes 422. This is not a technical issue on MY end. This is how big these videos SHOULD be when minimally compressed with an intermediate format.
            I work in video and graphics for a living, I know exactly what I’m doing.
            DeoVR will increasingly need to have even more robust uploading solutions as next gen headsets and video are all way higher resolution and while your servers may use amazing bleeding edge compression to achieve your streaming performance, creators should still be uploading the master content files in the absolute maximum quality with the least amount of compression and data loss so end viewers can continue to experience the best content at the best quality available.
            The issue is NOT the file size - the issue is the uploader chokes and doesn’t recover automatically after every few hours.
            The solution is NOT for creators to compress the hell out of their content they worked so hard on just so deo can turn around and compress it again even more. That may be passable for flat videos but it’s death to immersive content. (Look at what youtube does to immersive content - the artifacts are glaring and even affect the stereo depth effect - DONT BE YOUTUBE)

            I’m sorry for the wall of text but I don’t know how much clearer I can be. 😅

              frosteternal hi! This is Katya from DeoVR team. I absolutely agree with you, the compression does kill the details and make videos less immersive.

              I’ve just emailed a few suggestions by email. Please let me know by email what is the best way to proceed.

              Katya