Xbox controller "A" (Main) button intermittently not working

PlanetVR

I have noticed over the last 6 months that the "A" button on my Xbox One controller has no function within the DEOvr app on my PC. It is very intermittent and sometimes I have to restart the DEO app a few times to get it to work, lately it has been more often. I have confirmed my A button on my Xbox One wireless controller is working with other games.

I did notice today that after I exited a random game that requires the Xbox controller, then opened the DEO app, the A button started working again. This is the Global (Main) button so it doesnt seem like I can map it to another button. Note: The A button will work to choose a video on the video menu, and it will only work to open and close the UI that shows the pause icon,play icon, minutes left in video etc. I cannot use the A button the choose anything else on the UI.
I am running the latest Windows 10 64bit, Bigscreen Beyond headset, also had the same issue with Windows MR Samsung Odyssey headset too.

Any help would be greatly appreciated.

Kieshi

Hi, we have a test build with new input system that might fix the problem that you have.
Could you please test the build mentioned in this thread https://forum.deovr.com/d/3055-deovr-app-new-input-system-beta-release and let me know if it helps?

PlanetVR

Where is the link for the Beta app . I followed the link and I do have a Meta account, Im logged in. I assume Im on the page for the "beta", but I cant find a link to download the beta DEOVR app. Also just to to confirm I am using a PCVR headset, not a Meta headset. Here is the page https://www.oculus.com/experiences/2382576078453818/release-channels/1158052125387585/?token=RcdBJt9u

Kieshi

PlanetVR could you please let me know which headset you are using?

PlanetVR

Kieshi Bigscreen Beyond. I had the exact problem with my Samsung Odyssey +

PlanetVR

Bigscreen Beyond. I had the exact problem with my Samsung Odyssey +

PlanetVR

9 days, still no reply? Is this what I get for paying for the Premium service

Kieshi

PlanetVR Could you try using a different OpenXR runtime? you can check this in settings under "OpenXR"

PlanetVR

For whatever reason the issue has been resolved however now I have a another issue, when playing back local videos from my HDD, Ive noticed bad stuttering, so I ran the "in app" fps counter to review in real time my frame rates. The frame rate just jumps around between 40fps and 75fps. I get 90 fps when viewing the DeoVR streaming videos. I used to always max out at 90fps all the time with all videos with DeoVR player. This has been going on for some time now though. So today I pulled up the same videos and viewed them with Skybox player and maintained a constant 90fps on all the same local videos I watched with the DeoVR player. So it seems to be only with the DeoVR player. Im on Windows 10 home, have a 3090 GPU, 10900 CPU, I have the Bigscreen Beyond headset, note the same problem is with the PSVR2 headset as well. I posted this in support 5 days ago but got no response, thanks for the help