Deovr very slow to load on Quest 3

podrick20

Hi Deovr--
The Deovr app is very slow to load on my Quest 3. It takes about 4 or 5 minutes for the Deovr page to load, and then if I try to load another site, it takes another several minutes. If I then select a video to watch, it takes 2-3 minutes for the video to load.
Any idea why this might be happening? Other apps seem to work fine.
Thanks.

JohnnyLB

I have a similar problem on Quest2. The DEOVR app takes ages to load the content of DEOVR and SLR. But once I choose a video it loads quickly and plays perfectly. If I use the Meta browser then the website content loads quickly so it is defintely DEOVR app specific

JohnnyLB

Any change to filtering on the UI will cause the set of thumbnails to take literally 2 whole mins to load
It makes using the app so painfully slow that I am considering cancelling my subscription

JohnnyLB

I have tried uninstalling and reinstalling the app. All software is up to date

Kieshi

JohnnyLB Hi, you are using Meta store app version? Is it updated to the latest version?

iddqd

In which region?

JohnnyLB

Yes Meta store app version. Fully up-to-date.

UK, Europe.

It first started happening with DEOVR (website) but for 2 months SLR was fine. Then the same slowness started on SLR site as well

Kieshi

JohnnyLB if this is slowness on website as well, could you check if there might be an issue with internet speed?

JohnnyLB

I wanted to try a side loaded version of DEOvr or SLR but unable to enable developer mode in the meta horizon app (settings are greyed out)

JohnnyLB

Internet speed is fine. When loading the DEOVR or SLR websites in the Meta web browser there are no issues with the speed of content loading in the menus/pages. But, the Meta web browser VR player/immersive experience is obviously not as good as the DEOVR one, so I don't really want to have to use the Meta web browser.

iddqd

JohnnyLB thanks! We will check what could cause this issue.