Quest 3 thumbsticks don't work on Steam version

boboweb

Hello - i did test the latest DeoVR steam version 13.12.3 and unfortunately there is no any change - the problem with the rebind of the thumbsticks is NOT FIXED ! When you go in DeoVR controls settings and try to rebind thumbsticks - for seome reason they are just not detected moving in any direction. Any other buttons of the controller can be rebinded without problem but not the thumbstick - they act like they are totally off .
Here is what i did try:
VirtualDesktop + Steam + SteamVR + DeoVR v13.12.3 (thumbsticks can NOT be rebinded)
Steam Link + Steam + SteamVR + DeoVR v13.12.3 (thumbsticks can NOT be rebinded)

VirtualDesktop + Steam + SteamVR + DeoVR v8.55 (thumbsticks can be rebinded and work fine)
Steam Link + Steam + SteamVR + DeoVR v8.55 (thumbsticks can be rebinded and work fine)

So the problem is definitely not in VirtualDesktop

To your question why i use so many programs - well just this is how PCVR and Steam apps works - they are lunched trough Steam and SteamVR. Why i prefer DeoVR Steam version instead standalone Quest version - because steam version can give much better picture quality if you have powerful GPU on your PC and tune the things right.

DraiKo

boboweb hello, hope you are doing well, im so sorry this still happening, I understand now a bit more the problem and I'm working with the Dev Team to find a solution.

I use DeoVR app too from my PC, but I dont use virtual desktop, I just use the Quest link+ Steam+Steam VR, and works great, so what it comes into my mind that it could be even the Quest that we are using, Im using the Quest Pro and I had no problems, can you please let me know what VR headseat you are using, so I can ask the team to try with that version and see if its a problem between app and headset?

thank you so much and thank you for your time.

boboweb

DraiKo can you please let me know what VR headseat you are using, so I can ask the team to try with that version and see if its a problem between app and headset?

If you take a look of the title of this topic you will see that i am using Quest 3 🙂 lol But before that i had Quest 2 and it had exactly the same problem with newer DeoVR versions. Always both been worked fine with DeoVR v8.55 .

DraiKo

boboweb sorry, got blind after too many hrs in the pc hehe, ok, ill try to check with the quest 3, and let you know asap,

boboweb

DraiKo
I am using Windows 10 if this matters too .

DraiKo

boboweb everything matters hehehe, im trying to reproduce the error, so far worked well, but i was with Mac, now trying with windows today and tomorrow hopefully Ill be able to give u an answer. thank you so much for your patience

boboweb

DraiKo thank you so much for your patience

well honestly i dont have a choice 🙂 lol

DraiKo

boboweb hehe, so I did what you said, and I was able to rebind the thumbsticks, https://drive.google.com/drive/folders/1A1H-2BObCEFZzghhjbIZROYsaZkjyM2_?usp=sharing (here I added 2 screenshots so you can check them).

I also tried with Steam Link, Steam VR, I even download the app directly to pc so when I click DeoVR automatically opens Steam VR, and I tried with Quest Link and Quest Directly with Cable, and even Vorpex, and didnt have any problem with rebinding, can you share with me some video or screenshots so I can share with the DevTeam?

thanks

boboweb

DraiKo

Cant see nothing there - but anyway - this doesnt solve the problem for me and for other users ... And the problem is with Q2 and Q3 but not with Pro as i know .
Not sure how i can make such vid and not sure how exactly this will help the devs ... The problem is exactly how i did describe it already . Actually i am interested only of DeoVR lunched via VD and SteamVR .
P.S can you tell me where is located DeoVR controllers config file please ?

DraiKo

boboweb Hello, the Dev Team is working to fix this, hopefully in the next hotfix, seems this problem is with VD, so what we recommend meanwhile is to use the native app on your headset, or Quest Link to launch DeoVR, in this way you will have no problems.

as soon as this is fix we will let you know,

kind regards

boboweb

DraiKo
Thanks for the support but if this is VD problem why then there is no such problem with DeoVR v8.55 and the same version of VD ?

DraiKo

boboweb hey, can u check if now works well with the new version we release? got some good feedback that now is working well with VD.

kind regards

boboweb

DraiKo

Yes i can confirm - finally the problem with Quest thumbsticks rebinding is fixed for steam version ! Even for some reason Quest 3 controllers looks like the old Quest 2 controllers ... But this is not so big issue already 😉 Thanks for the support ! Unfortunately now there is new different performance problem with steam version - will describe it more in details in DeoVR 13.13 update topic ...

DraiKo

boboweb Nice to hear that, and yeah I saw you reported another thing hehe, I see that the support team already answer you and send this ticket to the devs, Ill try to follow up,

wartington

Something changed in this version broke most other controllers for steam... see thread: https://forum.deovr.com/d/2464-release-1313-meta-store-account-linking-headset-off-stop-video/18

DraiKo

wartington Ill check it out, thanks

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