stick movement not registering on Quest 3 controllers

dsm

When you use the quest 3 with a link cable and open deovr, the sticks dont function at all. can't tilt up and down. cant scroll through directories, and you can't bind anything to the x or y axis because it doesnt detect the movement.

sticks are detected fine in gizmo's player and whirligig so this isnt a hardware issue. also reset the controls to the defaults so this shouldnt be a configuration issue.

version is 13.12.1.2

tried with deovr from steam and the oculus store. it works fine without the link cable, but then you don't have as easy access to to local files...

Mateo_Drake

Hey dsm, I will pass this to our developers to test it out and will let you know when they reach back!

Mateo_Drake

Hey boudaba & dsm , I just received a confirmation from our developer team that they are currently working on a fix and it will be implemented in the future release of the DeoVR app. In the meantime, I kindly ask for your patience until it's released.

boudaba

Mateo_Drake I've the same problem. The sticks are reconize like Rift and not Quest 3 with the link cable.

boudaba

Mateo_Drake Thank you. DeoVR is a very fantastic software

dizzyMongoose

Is this still being looked at? It's marked as Solved, but as of v13.12.1.3 the sticks still don't function on the Quest 3 while using the link cable.

KatDEO

dizzyMongoose still being fixed I believe. We're still getting requests to fix it. Thank you for your patience 🙂

Shadow

Hello, I can confirm the problem was fixed last year soon after the last reply but it seems that at the present time it is the same problem again. This started happening again (at least for me) since around the first week of January if I remember correctly. When it was fixed and working fine I was seeing the quest 3 controllers inside the app but now I see again the quest 2 controllers and the settings reports that I am using Oculust Rift controllers. Do others have this problem again? Is it being investigated?

wgknestrick

I can also confirm reversion of this bug, but without the link cable caveat. It happens sometimes when I launch DEO from a Quest sleep state and can only be solved with a Quest 3 reboot.

badskull258

Just dropping by to say this is still an issue. Im using my quest 3 through steamlink and the thumbstick movement is not registering.

PavleDeoVR

Hey badskull258, which Open XR Runtime are you using? SteamVR tends to suggest changing it to SteamVR runtime but it should remain as Oculus in order to work as intended