DeoVr causes graphics driver crash soon after startup

welnaseth

When I start DeoVr up, it'll be a little choppy before completely freezing. Headset tracking will still work, but DeoVr isn't drawing anything new. When I take my headset off, my graphics driver has notified me of a crash. I don't see graphic driver crashes normally and can run other VR apps fine, so something is going wrong with DeoVr's interaction with my graphics driver.

This is my setup:
Windows 11
Radeon 6900xt GPU (AMD Driver version 22.7.1 from 7/25/2022, no new updates)
Valve Index Headset with 4 base stations

Let me know if you need more system info or anything else to help diagnose. Sometimes I can maybe get a single video to play before the graphics driver crash, but it usually happens within 10-15 seconds of DeoVR opening, before I even play a video.

Santana

Good evening,
I am facing the exact same problem! While in the menu DeoVr (used via SteamVR) freezes within 15 seconds. Headset Tracking still works and I can open and use SteamVR Menu. If I close and re-open DeoVr, the same thing will happen, it is 100% reproducible. Other SteamVR applications work fine. If I manage to start a video it also runs fine to the end and DeoVR then crashes once I'm back in the menu.
Back on the desktop I also see an AMD prompt notifying me of a graphic driver crash.

My setup:
Windows 10
GPU Radeon 6800XT (AMD Driver version 22.8.2 19/08/22)
CPU AMD Ryzen 7 5800X3D
HP Reverb G2 Headset

I tried using both WMR and SteamVR as OpenXR implementations with the same outcome. Any help would be appreciated.

gidiwe

Well I also have the exakt sam problem with a Radeon 6800 XT, Ryzen 7 5800X3D and Win 10. It crashes every single time.

Fundale

I am having the same problem.
Win 11 Version 22H2
I9-11900k
64GB RAM
AMD Radeon RX 6900 XT newest SW
ASUS ROG MAXIMUS XIII newest BIOS.

DeoVR Loads, plays, then dies almost immediately. ATI Adrenalin SW reports drive failure. This started last Spring but I didn't know where to report. I have been using SKYBOX VR as an alternative.

philpw99

To troubleshoot if this is a Windows internal decoder issue:

Please download DVXA Checker here:
https://bluesky-soft.com/en/DXVAChecker.html
There are lots of fake download link there. Please click on the blue "Installer" link.
Run the checker and use it to open your video file like below:
If your media file cannot be played, you will get an error message. You need to fix it before proceed to the next step.
If the media file is played fine, keep it playing and check on the hardware decoding by running: "taskmgr.exe". Click on "More Details" if needs to. Then in the "Performance" tab, click on "GPU" and check out the "Video Decode" like below:
If your video card can decode this video properly, you should see the "Video Decode" not being 0%.
If your video card cannot decode it by hardware, you are limited up to 5k videos. 7k and 8k videos will have problems.

Most problems from DeoVR are because of video decoding. If yours work fine, then it will require a lot more troubleshooting then.

Fundale

Thank you for the reply. I tried what you recommended.
DVX checker shows no errors
Video card shows work on video codex 0 and no work on video decoder 1.
some files play and then crash some will not play at all. All files play with no crashes on Skybox VR player.
I do have an ATI Debug report which I could send not sure how.

Yar

I would recommend uninstalling all video driver and all codecs and then doing a clean install without any customizations. And check the player again. And also check how the video will be played on regular Windows media. Will there be any issues then?
Thank you.