Pico 4 Ultra Support

soulrecon

I can't find DeoVR in Pico 4 Ultra's app store. Would you consider adding support for Pico 4 Ultra? Thanks very much.

iddqd

Yes, working on that. For some reason the app crashes on Ultra but works on 4.
We will announce the update when it's ready.

vossie59

iddqd

Hello iddqd,

Any updates on when we can expect DEOVR to be working on the Ultra?

It was working until a couple of days ago when I installed it via Sidequest. Just had to clear the cache everytime before starting the app.

Now it simply doesn't work whatsoever, after the logo the three big dots just keep spinning and nothing happens.

Any help is very very much appreciated.

🙂

Thanatos38

Hello there, do you have some news about the pico 4 Ultra compatibility with DeoVr? Thanks 😊

Micha222

I cant find Deovr in Pico 4 Ultra... I have Sideload the Deo APK , Start in Pico 4 Ultra Crashs Deo .. Deo Go in 4 Seconds Back to the Home Screen.

Kieshi

We did not add support for Pico 4 ultra yet, so DeoVR will not work as expected on this device.

Micha222

Kieshi

When will DeoVr be available on the Ultra? I wouldn't have bought the Pico Ultra if I had known that.

loopyonion

Same.. seriously considering returning the Ultra and going for a quest. It's the ultra is great technology, but so far nothing software wise compared to quest.

The DeoVr worked amazing on the Pico 4, then the ultra last revision DVR was okay, however this new update broke everything.

soulrecon

Can someone tell us whether the team still working on supporting Pico 4 Ultra? It's been months since it was taken down. I might give up my Pico 4 Ultra if DeoVR has abandoned it.

BBOYTRYHARD

soulrecon not sure why they are taking so dam long, but you can get deovr to work with utlra just by clearing the cache before you open deovr.

GERMANIA

Hallo, ich habe heute meine Pico 4 Ultra erhalten und was musste ich feststellen, DeoVR wird nicht unterstützt auf diesem Gerät, Hallo? Wenn ich das gewusst hätte dann hätte ich mir die Ultra nie gekauft. Das ist doch echt verrückt. Wann wird die App denn funktionieren, 2025 oder 2026?

Traveljack

Too bad that it still doesn't work on the Ultra. When do you think it will be there? I haven't got a payed membership yet for DEO VR, but would like to use your platform as soon as Ultra support is there.

GERMANIA

Guten Abend @das Team, es wäre wünschenswert und ich würde es begrüßen wenn jemand hier Mal eine Auskunft zur Unterstützung der Ultra gibt wann damit zu rechnen ist, kann doch ehrlich gesagt nicht so schwer sein, oder? Danke und einen guten Rutsch ins neue Jahr. 😉

Micha222

Leider keine Unterstützung auch im Januar 2025 für die Pico 4 Ultra. Wann kommt ein Update dazu ? Gibt's etwas Neues?

GERMANIA

Leute verkauft eure Pico 4 Ultra und dann einfach ne Quest 3 damit hier der Spuk ein Ende hat, mir reicht es!

vossie59

=edit=

Seems like I found a workaround for DEOVR.
Thought I'd share it here, maybe the devs (or someone else) can replicate this and find a fix with help from my workaround.

First things first, I'm using a Pico 4 Ultra with their latest softwareversion.

Now, for the procedure:

Sideload DEOVR.
Open DEOVR.
If the screen turns black and nothing happens, proceed to step 4, if the DEOVR logo apears proceed to step 10.
Quit DEOVR.
Open Appcontrol from the settings on the Pico headset (not sure how it is called in English; in Dutch it is Appbeheer).
Scroll down to DEOVR and click on it.
Click on clear cache.
Close the settingsscreen.
Open DEOVR.
DEOVR logo appears for a couple of seconds.
After the logo dissapears 3 rotating dots appear and nothing happens. They keep spinning.

This is how far I got after sideloading DEOVR.
Now the actual part of working around for what seems to be working for me anyway:

Open another VR app (do NOT close DEOVR!!) For me opening the webbrowser and going to astalavr.com worked (caution: NSFW!!!)
Start a movie.
Click on the VR logo to switch to VR mode.
Now DEOVR opens a pop-up stating it needs to close or cancel and go back to the app.
Click on close.
Watch a movie for a couple of minutes.
Don't close your browser and go the homescreen of your headset.
Click on the DEOVR icon on the right side on the bottom of your screen.
DEOVR wasn't closed allthough I clicked to close in step 16.
DEOVR is Open and ready to go!!

If you want to go to something like SLR for you know, repeat from step 12.

If you are at step 21 again SLR is ready to go. 😉

Seems very complicated, but all I did was opening DEOVR (and clearing cache if logo doesn't appear), opening a browser and start a movie, switch to VR mode, DEOVR pops up and asked if it should close or cancel and go back to the app, clicked close (which it doesn't), watch the VR movie of choice a minute or so, go back to DEOVR and voila. The 3 dots are not spinning anymore and DEOVR is good to go.

If you need SLR, repeat the last couple of steps.

Long post, sorry, hope it helps someone (and the devs!)

Look more complicated than it is actually.
Worked thrice in a row icing this method for me.

vossie59

Maybe just waiting a couple of minutes also fixes the spinning dots?

Anyway, maybe if helps someone and if not than me for when I forget how to work around this issue jn a couple of days lol