Can't connect with the handy since the latest update.

jack

I usually access SLR using DeoVR in Pico4 and use the Handy.
However, since the recent update, SLR doesn't recognize Handy at all.
It is not a network or handy issue because I have confirmed that the connection is successful in PC or mobile environment.

If you have a solution, please let me know and if not, how to downgrade the app on pico4

DeoVR_Bran

jack bbrawl If you haven't already done so, please reach out to support using this form. The team is aware of this issue and is looking into it, but support may ask for your device info/etc. in order to assist further.

bbrawl

same issue. just started today. HC and BT both attempt and connect.
It doesn't even seem to try with the Handy.
error log 8085

jack

DeoVR_Bran This issue has been completely resolved with the new app version. Even the handy connection speed is much better. Thank you

aadlikesemumees1

Same issue here. On PC via Air Link with the Quest 2 the Handy won't connect at all, the popup won't show up. But on the Quest 2 app, the Handy connects perfectly right away for some reason. Both apps should be updated to the newest version.