local MKV files with spatial audio not working as before

wmfw23

Hi,

I've been using DEOVR as my go-to player, due to it's ability to support 360 video with spatial audio. I think as of some recent update the files I'd been playing before no longer work. These are MKV files with the appropriate 360 and FB360 tags

videos with spatial audio still seem to be working with the streaming player, e.g.
https://deovr.com/videos/debussy-flute-performance-523

Does any one know why these files might not be working any more, or how to fix / reformat them to work?

Cheers

Sandi_DeoVR

wmfw23 Hey, will look into it and come back to you.

wmfw23

Sandi_DeoVR I've found this is also an issue for simpler, youtube-format monoscopic mp4 files with first order ambisonic audio. I was wondering if you'd been able to reproduce the problem? I will also test this in the new update.

I was planning to use the player for an exhibition in a week or so - do you think this is something that might get fixed on that timescale?

Thanks for your help!

Sandi_DeoVR

wmfw23 Hey, I couldn't reproduce the issue, can you please send me a sample to sandi@deovr.com
We will take a look what goes wrong, thanks.